Careers

Crane Operator – Birmingham, AL – Full Time

• Class A CDL required
• NCCCO required
• NCCER or CIC certification preferred
• Minimum 2 years operating experience

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs.

Requirements:

• Bachelor’s degree preferred or equivalent experience
• Exceptional relationship-building skills
• Strong ability to multitask in a fast-paced environment
• Excellent interpersonal and communication skills
• Keen attention to detail
• Rentalman experience a plus
• Strong computer skills with basic knowledge of Microsoft Office
• Valid driver’s license with acceptable driving record

Please send resumes to rpate@craneworks.com.

Shop Technician – Rental Equipment- Full Time

Our Birmingham location is looking for a shop mechanic. Experience with repairing and servicing other equipment preferred. Experience with diesel, hydraulics and electronics, including cranes, aerial, forklifts, skid steers, generators, pressure washers, chain saws, etc.

Requirements:

• Overtime to be expected and some weekends.
• Compensation will be based on experience.

Shop Technician – Cranes – Full Time

Our Birmingham location is looking for a shop mechanic. Experience with repairing and servicing cranes preferred.

Requirements:

• Overtime to be expected and some weekends.
• Compensation will be based on experience.

Please send resume and application to Will Burnett wburnett@craneworks.com.

CraneWorks is looking forsomeone interested in great career growth potential and an excellent benefits package. A successful candidate for this position will be ready to enter, post, and reconcile batches, research and resolve customer A/R issues, prepare aging reports, place billing and collection calls, and maintain customer credit files. We are looking for a self-starter with great attention to detail with the requirements listed below, and this position would be full-time.

Requirements

• Qualifications AA or BS/BA degree in Finance and/or5+ years of previous credit and collections experience with substantial work experience in the credit/collections field.
• Knowledge of liens, bonds, joint checks, lien waivers, Notices of Furnishings, and Notices of Non-Payment.
• Assist the Credit Manager in the credit application process, customer accounts, and collections to ensure compliance with all policies and procedures.
• Essential Duties & Responsibilities with Customer Accounts Set up and maintain customer files.
• Responsible for the Credit Applications Process by preparing and ensuring proper documentation is obtained, contacting credit references as required, and submitting to Credit Manager for credit review.
• Detail-oriented professional with good judgment, multitasking ability, and strong customer service communication and organizational skills.
• Team player that supports the credit team but can also operate independently and are a self-starter.
• Work with the Credit Manager to assist, research/resolve payment disputes and issues, and follow up with sales and customers regarding problems.
• Will back up Accounts Receivable by processing and issuing debit/credit memos.
• Assist the Credit Manager in managing accounts, including an ongoing review of accounts, payments, credit reports, issues, etc.
• Assist the Credit Manager with customer collections to ensure timely collections of receivables from open A/R to ensure compliance with credit terms.
• Assist the Credit Manager with credit hold/release of accounts and orders.
• Will back up Accounts Receivable on posting customer payments and deposits.
• General accounting knowledge Computer skills including Microsoft Word, especially Excel.

Please send resume to bowen@craneworks.com.

CraneWorks is an operated crane rental and equipment rental company headquartered in Birmingham, AL, with additional locations in Decatur, Mobile, AL and Nashville, TN. We provide operated cranes from 15 tons to 500 tons, and offer services in crane lifts, rigging, machinery moving and storage. We can provide the crane, rigging and certified operator/rigger. Our equipment rental division maintains a large rental fleet, including bare rent cranes, boom trucks, warehouse and reach forklifts, aerial lifts, dirt equipment and other specialized rental equipment. We have over 30 years’ experience in the operated and bare rental market place.

We are looking for an experienced SERVICE MANAGER in our Birmingham rental equipment division. This individual will be responsible for managing and overseeing the maintenance and upkeep our rental equipment. This individual must be passionate about customer service and driven to help people. Customers and your team will look to this individual for guidance, leadership and expertise.

QUALIFICATIONS
• Extensive experience in the repair and maintenance of self-propelled platforms and lifts, dirt
equipment and all manner of other construction equipment.
• Knowledge of work planning and scheduling and other supervisory activities
• Strong understanding of equipment capabilities and safety requirements.
• Clear perspective of maintenance and repair issues in the industry
• Planning and management experience
• Computer literacy
• Reporting experience
• Inventory management experience
• Valid driver’s license
• Strong technical aptitude is required.

DUTIES & RESPONSIBILITIES
• Manages the repair and maintenance of company owned and customer equipment to include the
organization of yard (Ready to Rent, Returned, Down)
• Works with equipment vendors to learn the maintenance requirements and capabilities of new
equipment added to inventory.
• Evaluates all equipment after repairs, maintenance or safety checks.
• Documents equipment status before and after rental.
• Perform quality control checks
• Update, maintain and keep organized equipment service records
• Create, update, close and bill work orders
• File warranty claims in a timely fashion
• Commission New Equipment
• Ensure Company vehicles are serviced properly and in a timely manner
• Experience with OEM software
• Utilize resources including technical support from the manufacture website or other to resolve repair
issues on a same day basis.
• Manage the completion of all service bulletins/campaigns.
• Manage and ensure all Preventative Maintenance is completed on a timely basis.
• Prepares work schedules and handles service calls to meet customer needs and assure that equipment
is available as required.
• Provides training and assistance to staff mechanics.
• Manage employee schedules and pay plans
• Motivate, train, develop and reward employees
• Must be able to manage a team, motivate and develop
• Support all Service Technicians and Field Service Technicians in all aspects of their work duties.
• Oversee daily functions of service technicians, shop technicians, and dispatchers.
• Assist technicians with troubleshooting and repairs.
• Maintain positive communication with service staff and management.
• Schedule field visits with technicians to provide coaching and assistance when necessary.
• Handle and resolve customer complaints regarding equipment condition or operation.
• Communicate with customers about maintenance and service work needed effectively
• Review and deliver service proposals to customers in a timely manner.
• Communicate with customers as required for problems/solution resolution.
• Schedule customer visits to review quality of repairs.
• Follow up with all customers on scheduled times and/or discuss additional concerns with quotes and
turnaround times.
• Lead a culture of safety by implementing, encouraging and following the use of safe work practices.
• Work with the Safety Director to ensure all employees required training remains current and all safety
policies and procedures are followed
• Promote safety awareness
• Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
• Reporting to include: – Equipment due for service – Fleet status Reporting – Equipment Service Record Reporting – Open work order report – Open PO report
• Forecast goals and objectives for the department and strive to meet them
• Work with the Parts Department to ensure a timely turnaround of parts needed
• Attend manager meetings and conduct service department meetings
• Partner with OEM and other third-party vendors
• Other duties to be determined by management
• Must be able to manage in a fast-paced work environment
• Continuously monitor department processes to ensure high quality service and customer satisfaction.
• Work with Branch Manager, Sales Manager and Sales Representatives to quickly recognize, notify,
repair and invoice all instances of customer damaged equipment.

Please submit resume to wburnett@craneworks.com

Marketing Manager
Full-time, Exempt
Reports to President
Experience Preferred

The Marketing Manager is responsible for the marketing strategy and branding for CraneWorks and RentalWorks.
Responsibilities:
• Develop marketing campaigns with a goal to increase sales and brand awareness in target markets
• Manage all social media accounts (Instagram, Facebook, Linkedin, Twitter, TikTok)
• Create, edit and plan compelling digital content, including videography and photography, to be used in social media, advertising, and various marketing campaigns
• Manage all marketing contracts
• Oversee the creation and distribution of all marketing materials (ie physical and digital advertisements, promotional materials, etc)
• Responsible for website maintenance and management
• Responsible for external communications such as blog posts, press releases, and other marketing
• Ensure all branding is consistent company-wide and across all three locations
• Collaborate with HR to create internal communications
• Manage and track the marketing budget
Qualifications:
• Excellent verbal and written communication skills
• Organization skills and attention to detail
• Strong background in marketing and branding
• Experience in creating content for social media, including shooting and editing videos and photos, as well as writing engaging marketing copy
• Experience with graphic design software like Canva or Adobe Creative Suite
• Demonstrated ability create, implement and monitor budgets
• Ability to manage multiple projects at once and work cross-functionally with multiple departments
Education:
• Bachelor’s degree in business, marketing or related field
• Three years’ experience in a related field

Please send all resumes to mmallette@craneworks.com.

Crane Operator – Nashville, TN – Full Time

• Class A CDL required
• NCCCO required
• NCCER or CIC certification preferred
• Minimum 2 years operating experience

Oiler/Driver – Nashville, TN – Full Time

• Class A CDL required
• Good driving record

Outside Sales Rep – Nashville, TN – Full Time

• Knowledge of heavy lift equipment
• Must have high school diploma; a BA is preferred
• must have a minimum of five years experience in related work.
• Basic construction contract knowledge
• Construction: 5 years (preferred)
• Business management experience
• working knowledge of business development and best practices

Candidate should submit resume to cscott@craneworks.com

RentalWorks is seeking a Class A CDL Driver for our Nashville branch. 

Job Requirements:

• At least 1-2 years of heavy haul lowboy experience
• Will pick up and deliver heavy equipment
• Must have good driving record
• Must be able to work overtime and some weekends
• Some overnight travel expected

The Branch Manager will be responsible for all personnel matters of the branch. This includes but is not limited to hiring, supervising, evaluating of staff performance and identifying training needs. This individual will monitor assets, adhere to, and interpret CW/RW policies and procedures, create and propose procedures to the CW General Manager. The Branch Manager will evaluate methods to improve workflow and exercise discretion and independent judgment. All CW Branch Managers must be engaged in workflow supervision and methods, evaluation of branch operations procedures and analysis to ensure appropriate overall operation.

Key Responsibilities:
• Promptly respond to accidents/incidents and properly conduct preliminary fact-finding investigations. Report all accidents/incidents promptly to CW Safety Director.
• Assign primary duties and daily tasks to subordinates
• Assists in the completion of staff duties (i.e., scheduling, administration and inventory, etc.)
• Fully understand the Visual Dispatch program utilizing all the program’s functions and capabilities to conduct daily business.
• Work with Service Manager to troubleshoot service repair issues.
• Perform daily yard and office inspections.
• Conduct daily huddle with dispatch to ensure all daily activities are completed and plans are prepared for the following business day’s tasks.
• Organize and oversee weekly yard/equipment inspections and address any deficiencies
• Foster teamwork between CraneWorks and RentalWorks
• Attend and participate in weekly CW Safety meetings
• Conduct branch meetings; cover important problematic areas and identify areas to be improved
• Schedule workers according to business demands and economic climates
• Ensure facilities are clean and organized
• Establish guidelines, performance expectations, and goals for branch CW employees
• Provide feedback and periodically evaluate employee performance, conduct annual reviews
• Provide advice and counseling and/or instruction to staff members. Consult with Human Resources and CW GM prior to executing disciplinary measures
• Train, evaluate, and follow-up with employees
• Implement & enforce all CW/RW policies and procedures
• Cooperate and work harmoniously with all departments, to include all levels of Management.
• Complete administrative functions (i.e., time approvals, contracts, cash drawers, track staff members’ attendance, etc.). Maintain current and accurate records and ensure safe and compliant work practices
• Actively manage work progress and staff
• Understanding of Profit & Loss for branch
• Have a complete understanding of pricing, proposal procedures, and execute accordingly
• Consult and make recommendations to prospects and clients of resources provided by RW & CW
• Perform other related duties incidental to the work described herein

• Monitor all major key daily metrics to Include:
• Crane Knowledge
• Crane Load Charts
• Down Equipment
• Fleet Utilization
• Lost Rentals / Sales Opportunities
• Credit Card / Cash Rentals
• Substitutions
• Receivables
• Problem Solving Skills
• 3D Lift Plan Skills
• Basic P & L Understanding

The overall expectation of a CraneWorks Branch Manager is to be a strong leader, always lead by example and positively motivate CW personnel to produce and perform at their highest level. Continually strive to improve the overall operations and profitability of the branch. Managers will reinforce and demonstrate the core values of the company: Safety, Service, Excellence.

Please send resume to rbrooks@craneworks.com if interested.

Our Nashville location is currently looking for a Shop Mechanic.

Must have experience with repairing and servicing a wide range of equipment. Should have experience with diesel, hydraulics and electronics, including cranes, forklifts, aerial lifts, skid steers, generators, pressure washers, chainsaws, etc.

Requirements:

• One to two years of experience with heavy equipment and hydraulics. Good driving record.
• Overtime to be expected and some weekends.
• Compensation will be based on experience.

Please send resume and application to Will Burnett wburnett@craneworks.com.

CraneWorks is an operated crane rental and equipment rental company headquartered in Birmingham, AL, with additional locations in Decatur, Mobile, AL and Nashville, TN. We provide operated cranes from 15 tons to 500 tons, and offer services in crane lifts, rigging, machinery moving and storage. We can provide the crane, rigging and certified operator/rigger. Our equipment rental division maintains a large rental fleet, including bare rent cranes, boom trucks, warehouse and reach forklifts, aerial lifts, dirt equipment and other specialized rental equipment. We have over 30 years’ experience in the operated and bare rental market place.

We are looking for an experienced SERVICE MANAGER in our Nashville crane division. This individual will be responsible for managing and overseeing the maintenance and upkeep our rental equipment. This individual must be passionate about customer service and driven to help people. Customers and your team will look to this individual for guidance, leadership and expertise.

QUALIFICATIONS
• Extensive experience in the repair and maintenance of self-propelled platforms and lifts, dirt equipment and all manner of other construction equipment.
• Knowledge of work planning and scheduling and other supervisory activities
• Strong understanding of equipment capabilities and safety requirements.
• Clear perspective of maintenance and repair issues in the industry
• Planning and management experience
• Computer literacy
• Reporting experience
• Inventory management experience
• Valid driver’s license
• Strong technical aptitude is required.

DUTIES & RESPONSIBILITIES
• Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)
• Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
• Evaluates all equipment after repairs, maintenance or safety checks.
• Documents equipment status before and after rental.
• Perform quality control checks
• Update, maintain and keep organized equipment service records
• Create, update, close and bill work orders
• File warranty claims in a timely fashion
• Commission New Equipment
• Ensure Company vehicles are serviced properly and in a timely manner
• Experience with OEM software
• Utilize resources including technical support from the manufacture website or other to resolve repair issues on a same day basis.
• Manage the completion of all service bulletins/campaigns.
• Manage and ensure all Preventative Maintenance is completed on a timely basis.
• Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
• Provides training and assistance to staff mechanics.
• Manage employee schedules and pay plans
• Motivate, train, develop and reward employees
• Must be able to manage a team, motivate and develop
• Support all Service Technicians and Field Service Technicians in all aspects of their work duties.
• Technicians in all aspects of their work duties.
• Oversee daily functions of service technicians, shop technicians, and dispatchers.
• Assist technicians with troubleshooting and repairs.
• Maintain positive communication with service staff and management.
• Schedule field visits with technicians to provide coaching and assistance when necessary.
• Handle and resolve customer complaints regarding equipment condition or operation.
• Communicate with customers about maintenance and service work needed effectively
• Review and deliver service proposals to customers in a timely manner.
• Communicate with customers as required for problems/solution resolution.
• Schedule customer visits to review quality of repairs.
• Follow up with all customers on scheduled times and/or discuss additional concerns with quotes and turnaround times.
• Lead a culture of safety by implementing, encouraging and following the use of safe work practices.
• Work with the Safety Director to ensure all employees required training remains current and all safety policies and procedures are followed
• Promote safety awareness
• Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
• Reporting to include:
– Equipment due for service
– Fleet status Reporting
– Equipment Service Record
• Reporting
– Open work order report
– Open PO report
• Forecast goals and objectives for the department and strive to meet them
• Work with the Parts Department to ensure a timely turnaround of parts needed
• Attend manager meetings and conduct service department meetings
• Partner with OEM and other third-party vendors
• Other duties to be determined by management
• Must be able to manage in a fast-paced work environment
• Continuously monitor department processes to ensure high quality service and customer satisfaction.
• Work with Branch Manager, Sales Manager and Sales Representatives to quickly recognize, notify, repair and invoice all instances of customer damaged equipment.

Please submit resume to wburnett@craneworks.com

Service Technician
Full-time, Non-Exempt
Reports to Service Manager
Overtime expected, Weekends occasionally
2-3 years’ experience

Service technicians are responsible for maintenance of equipment, making repairs and diagnosing problems.  The tech will inspect, maintain and repair vehicles and machinery used in construction.  A service technician should be able to troubleshoot and repair equipment.

Responsibilities:

Repair and maintain vehicles and equipment with mechanical, electrical hydraulic and air-filled systems
Ability to troubleshoot and repair electrical, gas and diesel rental equipment
Working knowledge of all equipment used in the field
Ability to read blueprints or technical diagrams
Experience with basic hand and power tools
Must be able to meet requirements of the job which may include working in confined spaces, lifting heavy equipment and bending down
Understanding of work orders to evaluate the tasks required
Running diagnostic tests on diesel engines
Inspecting vehicle systems, including suspensions, steering and exhausts
Repairing or replacing vehicle transmissions, brakes, engines and other associated parts
Completing oil changes and brake checks
Any other duties as assigned

Qualifications:

Knowledge and operation of equipment would be beneficial
Truck and diesel engine experience would be considered an asset
Knowledge of maintenance tools and repair equipment
Keen attention to detail
Must possess own tools
Customer friendly and safety-first attitude
Must have a good driving record, valid driver’s license
Basic knowledge of computer systems and relevant electronics
Advanced knowledge of a vehicle, the electrical system, and the mechanisms of a diesel engine
In-depth knowledge of diesel engine components and operational mechanisms

Physical Requirements:

Ability to lift, push, or pull equipment weighing up to 50 pounds, the agility to climb over and into equipment and the dexterity to work at heights over 10 feet. While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle, feel or operate objects; and talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, bend, crouch, or crawl. Specific vision abilities required by this job include close vision.  Service Technicians usually spend most of their time in outside weather. This position often is required to lift heavy parts and tools, handle greasy and dirty parts, and stand or lie in awkward positions. Although some jobsites may be drafty and noisy, technicians usually work in well-lit and ventilated areas.

Service Technician
Full-time, Non-Exempt
Reports to Service Manager
Overtime expected, Weekends occasionally
2-3 years’ experience

Service technicians are responsible for maintenance of equipment, making repairs and diagnosing problems.  The tech will inspect, maintain and repair vehicles and machinery used in construction.  A service technician should be able to troubleshoot and repair equipment.

Responsibilities:

Repair and maintain vehicles and equipment with mechanical, electrical hydraulic and air-filled systems
Ability to troubleshoot and repair electrical, gas and diesel rental equipment
Working knowledge of all equipment used in the field
Ability to read blueprints or technical diagrams
Experience with basic hand and power tools
Must be able to meet requirements of the job which may include working in confined spaces, lifting heavy equipment and bending down
Understanding of work orders to evaluate the tasks required
Running diagnostic tests on diesel engines
Inspecting vehicle systems, including suspensions, steering and exhausts
Repairing or replacing vehicle transmissions, brakes, engines and other associated parts
Completing oil changes and brake checks
Any other duties as assigned

Qualifications:

Knowledge and operation of equipment would be beneficial
Truck and diesel engine experience would be considered an asset
Knowledge of maintenance tools and repair equipment
Keen attention to detail
Must possess own tools
Customer friendly and safety-first attitude
Must have a good driving record, valid driver’s license
Basic knowledge of computer systems and relevant electronics
Advanced knowledge of a vehicle, the electrical system, and the mechanisms of a diesel engine
In-depth knowledge of diesel engine components and operational mechanisms

Physical Requirements:

Ability to lift, push, or pull equipment weighing up to 50 pounds, the agility to climb over and into equipment and the dexterity to work at heights over 10 feet. While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle, feel or operate objects; and talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, bend, crouch, or crawl. Specific vision abilities required by this job include close vision.  Service Technicians usually spend most of their time in outside weather. This position often is required to lift heavy parts and tools, handle greasy and dirty parts, and stand or lie in awkward positions. Although some jobsites may be drafty and noisy, technicians usually work in well-lit and ventilated areas.

Responsibilities:

• Take incoming sales call and provide industry leading customer service.
• Dispatch cranes for incoming and outgoing deliveries
• Crane knowledge, logistics & load chart knowledge a plus
• Familiar with DOT oversize/overweight permits
• Microsoft Office skills experience: Excel, Word, Adobe and Outlook
• Maintain and manage customer contact lists to include future follow up to grow revenue.
• Ability to work individually in a fast-paced environment
• Uses consistent business processes to achieve desired results
• Develop and maintain customer relationships.
• Work with outside sales force to gain new customers.
• Work with outside sales force to maintain and grow existing customers.
• Execute specific sales initiatives as they are developed.

Requirements:

• Bachelor’s degree preferred or equivalent experience
• Exceptional relationship-building skills
• Strong ability to multitask in a fast-paced environment
• Excellent interpersonal and communication skills
• Keen attention to detail
• Visual Dispatch/Rentalman experience a plus
• Familiar with 3D Lift Plan
• Valid driver’s license with acceptable driving record

Oiler/Driver – Mobile, AL – Full Time

• Class A CDL required
• Good driving record

Crane Operator – Mobile, AL – Full Time

• Class A CDL required
• NCCCO required
• NCCER or CIC certification preferred
• Minimum 2 years operating experience

CraneWorks/RentalWorks is a busy crane and equipment rental company with 4 locations in the Southeast.

Our Mobile location is currently looking for a Road Service Technician to service and repair a wide range of equipment, including cranes, forklifts, aerial lifts, skid steers, generators, pressure washers, chain saws, etc.

Requirements:

• At least three years of experience with heavy equipment and hydraulics.
• Be able to work independently
• Overtime to be expected.

Please send resume and application to Zack Newberry znewberry@craneworks.com and Will Burnett wburnett@craneworks.com.

• Must have Class A CDL, Good Driving Record
• Individual will be expected to help set up cranes, follow crane to job sites.
• Overtime to be expected, some nights, some weekends and some out-of-town jobs
• Job Type: Full-time

The ideal candidate will possess a knowledge of cranes and crane charts, 3D Lift Plan or similar CAD system for lift plans and rigging studies. The candidate should also have a basic understanding of all types of heavy equipment for customer rental.

The individual will have performance goals to meet monthly, quarterly and annually. Must have the ability to read sales reports and have excellent computer skills. Strong math skills are required. Additional recommendations:

• Enjoy a team environment
• Servant mindset
• Excellent phone and communication skills
• Willing to learn
• General knowledge and understanding of taxi crane service business
• Experience in rental sales
• Knowledge of the estimating and permitting process for oversize loads a plus
• Enjoy working in a fast-paced environment
• Excellent interpersonal skills
• Mechanically inclined
• Success in rigging, lifting, fabrication, maintenance, or transportation execution
• Strong organizational skills
• Detail oriented
• Must have a valid driver’s license
• Self-motivated with a strong work ethic
• Base Salary, Plus Commission
• Bachelor’s Degree (Preferred)
• 5 years Construction Experience (Preferred)

Crane Operator – Mobile, AL – Full Time

• Class A CDL required
• NCCCO required
• NCCER or CIC certification preferred
• Minimum 2 years operating experience

Our Decatur location is looking for shop mechanics. Experience with repairing and servicing equipment preferred. Experience with diesel, hydraulics and electronics, including cranes, forklifts, skid steers, generators, pressure washers, chain saws, etc.

Requirements:

• One to two years of experience with aerial lift experience. Good driving record.
• Overtime to be expected and some weekends.
• Compensation will be based on experience.

Please send resume and application to Will Burnett wburnett@craneworks.com.